Making Canteen Work

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Name of Team
Canteen Committee Works
Title of Project
Making Canteen Work
Facilitator
Mrs Chek Lam Eng
Team Leader
Ms Tan Kah Keow
Secretary
Ms Cheryl Tan
Members
Mr Jeremy Low
Mdm Rosalind Chong
Mdm Lee Kim Ting
Initiated on (date)
2 Jan 2018
Completion date
9 Nov 2018
Objectives/Targets
Ensure that canteen at NYGH:
●   Meets the dining needs and expectations of staff and students in terms of variety, quality and fair pricing
●   Serves healthy fare in compliance with Healthy Meals in Schools Programme (HMSP)
●   Is well maintained and

All stallholders
●   comply fully with hygiene practices
●   are equipped to respond to emergencies
●   try to go ‘green’
●   work in harmony
Implementation Process
●      Regular meetings with all stallholders (at least once per term) for 2-way conversations and bonding
●      Celebration of  Chinese New Year – lo-hei with all stallholders (Feb)

●     Ensure all stallholders complete advance module of healthy meals preparation (June - July)
●     Regular checks and feedback on compliance with HMSP and pricing by committee members
●     Provision for stallholders to revise menu each term with approval process

●     Training for stallholders on use of fire extinguishers  (11 Jan); all stallholders upkeep their individual first aid boxes
●     Japanese stallholder contributed to installation of security cameras in common storeroom and kitchen entrance – an example of community self-help

●     When the Malay stall pulled out in Feb 2018, besides relying on the halal sandwich machine and the halal snacks sold by the Drinks and Snacks (D&S) stall, we also coordinated daily orders for Muslim staff and the D&S stallholder brought in daily halal staples (Feb to Oct) 

●     Food Hygiene Officers – Kim Ting and Rosalind conduct weekly checks on food preparation practices and area cleanliness and work with stallholders to improve

●     Coordination of stall operations during school holidays and marking days to ensure good and fair spread, allowing for opt-outs by 3 stalls – Cheryl

●     Replacement of 20-year old soiled and rusty fans in kitchen, by replacing with the ones removed from Level 4 Gym due to safety concerns. 
●     Major flushing out of food waste and grease in all kitchen floor traps (Oct) with payment shared out by stallholders.

●      Fruit and Drink stall stopped providing straws after advice.  All stalls do not use stryofoam boxes.   [Stallholders have the greatest challenge in reducing use of takeaway boxes – most times acceding to customer requests]
Extent of Improvement/
Targets met
All stallholders passed the unannounced inspections by HMP and attained the Healthy Meals in School Certificates.  As a result, the school is one of the few schools that attained HMSP.

Stakeholders’ satisfaction with variety and quality of canteen food – gathered through student dialogues, staff feedback and feedback from visitors – external examiners, parents, workshop participants and medical and dental teams.

All stalls are graded ‘A’ by NEA.
Areas that still need to be worked on
Strains in relationship between stallholders are often caused by unwitting staff actions eg mass orders for whole level during class breakfast/life skills camp from just one particular stall or ordering from a stall that is not supposed to be operating during holiday period. The Canteen Committee will persevere to work with stakeholders in this.

Continue with education of stallholders and school on the need to cut back on use of disposables.

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