Resident Information

Contributed by YEO LAY PENG, SERENE SNG MIN TZE, TANG YAJING

Current Situation:

Past A face to face briefing of boarding school's emergency, expectations required of resident staying here is conducted upon resident check-in despite of COVID-19 situation. The new resident finds quite a bit of info to absorb upon check in beside the orientation of the premise Present Emailing of resident info, allows the resident to take time to read through it. This emailing of resident info resulted in the reduction of time taken for checkin. Less face to face interaction with resident in time of COVID-19. Moreover, resident does not feel grappling with overloaded information upon checkin. The checkin becomes easier to handle and mentor is able to chip in to help if resident checks in outside office hour.

Improvement:

During this COVID-19 situation - Safer for staff handling checkin with less interaction time with resident Emailed info can be read at resident own timing Checkin becomes a simply process to handle.