Contributed by SERENE SNG MIN TZE, TANG YAJING, TAN PUAY SANG
Present Situation:
All mail and parcel deliveries must go be registered with, and collected from office staff. This requires added interaction with all post & deliverymen, and boarders / residents.
Improvement:
During Circuit Breaker, all interactions had to immediately be reduced to minimum. Staff discussed how to quickly centralise a CCTV-monitored space for all mail and parcels to be dropped off and collected with minimal interaction and also emphasise the required integrity amongst the community in order for this to work effectively. The whole boarding community has been respectful of one another's deliveries / mail and has made this a long term workable solution for all.
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